- #St. george shuttle from cedar city utah to washington utah drivers
- #St. george shuttle from cedar city utah to washington utah driver
- #St. george shuttle from cedar city utah to washington utah full
Obviously the female driver who knew we were waiting did not notify him. He explained that him and another driver were in their very late lunch break sitting at the temple and doing nothing while we were waiting. Instead of driving us down to Springdale, he takes the trip back to the Sinawava temple and waits another few minutes for stray customers, then brings us down in town.
Of note, in the 50 minutes we waited prior to our scheduled departure, NO van passed by (except for 2 dozen of other companies that were buzzing like busy bees - Red Rock was there in the parking lot at least 10 times).Ĥ0 minutes later another driver comes in: "I heard there are some angry customers here".
#St. george shuttle from cedar city utah to washington utah drivers
She told me that I would have to "wait a bit" because there are 5 drivers going back and forth and soon another van will come.
We arrived early at the grotto but unfortunately when the driver arrived in the parking lot, she told us she has only 2 available spots in the van instead of 3. He had a huge sign that basically asked for tips. The morning trip to the Grotto was fine, the driver gave some good advice but also gave uncalled and excessively dramatic information about the Angels Landing. I do not recommend this company at all, their customer service is atrocious and if things go wrong, don't expect to get your money back for something that is not your fault! My attempts to reach out have been ignored. What I do not understand is refusing to give customers their money back when this kind of thing occurs. I understand that these things happen and are beyond anyone's control. I am still waiting to receive that refund more than three weeks later. Upon speaking to customer service from our Uber, we were told we would receive a refund in 7 to 10 business days. After standing on the side of the road for 30 minutes, my husband and I were lucky enough to find an Uber driver who was willing to take us all the way to St. We had been traveling all day at this point and were supposed to start a bike trip at 8am the next morning. So we were supposed to wait 2 hours in the middle of nowhere, with no facilities, in a desert with no a/c to then complete the 2 hour ride to St. Apparently the plan was to send a shuttle from St. The driver was barely able to provide updates on what was happening. Our shuttle broke down on the side of the road in the desert at 3pm in the middle of nowhere. George ended 15 minutes after we left Las Vegas on 5/27. I was very impressed five years ago and I'm even more impressed now. We arrived in St George a little late but we arrived safe and in one piece! We were quickly, but gently, on our way again.
#St. george shuttle from cedar city utah to washington utah full
The shuttle was full now that we were on board and we were off! En route one of the passengers wasn't well and our driver quickly got him to a rest stop where he was able to avert an unpleasant experience. We were going to be 15 minutes late and our driver was full of encouragement! He messaged us all the way until we got to the shuttle. Our driver called us to confirm we arrived and see how much time we needed. Our flight from Minneapolis was late arriving and it was really tight deplaning (from the back), taking the tram to the Terminal and getting our luggage. They were unbelievably comforting and made us feel we were in good hands despite the fact all later shuttles were fully-booked.
We called before departing MSP to ask what our options were if our flight was late. This is my second experience with SGS and I am so impressed-how they were able to up their game I'll never know!
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